Enews156 電腦教室Q&A

出自KMU e-News

當前修訂版本

Question

為什麼常常會收到一些要求回覆我帳號和密碼等個人資料的電子郵件(大部份是英文的)？我一定要回覆嗎？

Answer

此類信件為典型的網路詐騙 (社交工程攻擊 - Phishing E-mail)，詐騙者的目的在取得使用者的帳號和密碼，以竊取資料

或利用該電子郵件信箱發出更多的詐騙信或廣告信。本校資訊人員和資訊系統不會請使用者以電子郵件

或點擊網頁連結來回覆個人的帳號和密碼等機密性資料，千萬不可回覆此類的詐騙信件。

萬一不慎回覆了自己的帳號和密碼，請立即變更密碼並與資訊處工作人員聯絡 (校內分機 2184)。

此類詐騙信件樣本如下︰

樣本一

Dear Account User
we are sorry for any inconvenience this may cause our email users. 
We are upgrading our database storage facility without shutting down 
the old Server (NT06717) to a new and better Server (NT21766), 
hence the reason for the request and notification. 
We apologize for any inconvenience this will cause our respected email users. 
You are to fill the details below to   enable us upgrade and verify from the old server. 
It is secure and safe and you can change your information 72 hours after you receive email from us of confirmation.
FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL
  Username: .....
  Password: .....
  Address:........
  City:............
  Attention!!! 
Account owner that does not update his or her account within a given period of time 
after receiving this Notification will make most of our services to you inactive.  
Thank you for using Online Email. Notification Code: BC1G43TRJ
Help Desk

樣本二

Dear Subscriber,
Due to the congestion in all account and removal of all unused Accounts,
we would be shutting down all unused accounts,You will have to confirm
your E-mail by filling out your Login Info below after clicking the reply
botton, or your account will be suspended within 48 hours for security
reasons.
please noted our information:
 User name:.............
 Password:..............
 Date Of Birth: ........
 Phone Number:..........
After Following the instructions in the sheet,your account will not be
interrupted and will continue as normal.Thanks for your attention to this
request.We apologize for any inconvinience.
Webmaster
Case number: 8941624
Property: Account Security

(資訊處 謝志昌組長提供)

enews156